College of Customer Loyalty

Individuals

Learning solo? We’ve got you covered!

No one-size-fits-all training at this college! We’ll design a customer loyalty learning menu just for you. Using our proprietary Skills Finder guide, you will pinpoint your prioritized loyalty learning objectives. Next, you’ll specify your time frame, your budget and “Presto!” – we’ll tailor a training solution just for you. Training options may include:

  • Full run of exclusive password-protected website with tailored course content
  • Exercises and learning projects designed around your job assignments
  • Instructor led tele-discussions with peer learners
  • Personal coaching


Business

Every organization’s learning needs are unique. Your firm deserves a loyalty learning system custom-tailored to organization’s specific customer challenges and market issues.

Whether training your sales team, managers, customer service reps, executive team, or some combination, we’ll work closely with you to design a loyalty training curriculum that equips your firm with bold, new skills.

Training options may include:

  • Full run of exclusive password-protected website with tailored course content
  • Instructor-led, onsite training
  • Exercises and learning projects designed around the firm’s current loyalty issues
  • Training tailored to specific customers and accounts
  • One-on-one coaching
  • Team coaching

Boardroom

Winning customer loyalty begins in the boardroom. Jill serves as corporate director on numerous boards, both public and private, for profit and not-for-profit. She knows first-hand the importance of getting customer loyalty oversight on every board director’s radar screen.

Our customer loyalty board training is completely customizable to suit individual needs and is administered at a time and place convenient for board members.

Among our most requested boardroom training topics is effective ways to integrate customer loyalty issues into already-established oversight areas including (1) corporate strategy, (2) financial performance, (3) operations performance and (4) risk management.

Want to increase shareholder value? Empower your firm to increase customer loyalty. Our customer loyalty boardroom training prepares board directors to do just that.