Customer-Lifecycle Instruction System
You’ll discover:

» The surprising connection between order management and trust building

» How your order management cycle drives your customer’s experience with your brand

» 11 steps of the order management cycle and what each reveals about your customer experience management

» How customers verbalize delight and pain at every step in the order cycle

» Trust triggers for every step in the order cycle; how to choreograph customer experiences to leverage them

» Distrust triggers – where they fester in the order cycle and how to eliminate them

» The customized template that simplifies your trust making planning process and jump-starts implementation

Price: $400 Includes 1 hour of personal coaching with Jill

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