Loyalty Books by Jill Griffin

In this dynamic treatise on customer retention, Jill Griffin, The Loyalty Maker, provides updated solutions to meet today’s challenge of changing customer shopping and buying habits. A must-read for any business in any industry.

Learn More

Customer Loyalty offers hundreds of examples to show how to turn customers into advocates for your business. More importantly, Jill Griffin offers detailed advice on how to create a loyalty-driven culture as a fundamental part of your business strategy.

Learn More

No matter what business you’re in, customers are the central mission of your enterprise. A business, to stay in business, must be able to get, keep and grow customers. And if for some reason you don’t manage to keep a customer, then by all means figure out how to get the customer back.

Learn More