Loyalty Solutions - The Griffin Group

The bottom line to both building customer loyalty and winning back lost customers is that a firm acts in trust and good faith with its customers. The same is true for our privacy policy. Yes, we want you to "sign up" and we’re working hard to repay you with an energetic site that is rich with solutions. But our intent is not to ask you information about yourself so we can use it in ways unsuspected. We understand privacy concerns and are therefore committed to protecting and respecting your privacy. Please read our Privacy Policy, which explains what information we collect, how we use this information and what security measures are in place to protect your information. This statement discloses the current privacy practices for our website. If we make any substantive changes to this policy, we'll announce it on our sites. If you have any questions or concerns regarding this statement, please contact the website coordinator at info@loyaltysolutions.com

Our site collects only the IP address, Cookie ID (set by our site), and information volunteered by the visitor, such as survey information and/or site registrations. We keep a record of the information that you knowingly provide and choose to opt-in such as name, address, e-mail address and email preferences. This information is collected from the registration page. The information we collect is used to improve the content of our website, to provide you with the best and most personalized Web experience possible. The email information you provide is only used for communication with you when you request emails or email related purchases or services.

The Griffin Group may periodically conduct research on our users' demographics, interests, and behavior based on the information you provide us when you register, participate in a contest or other promotion on our site, or from our server log files. This research is compiled and analyzed only on an aggregated basis. We do this to better understand our users and improve your overall experience when using our service. From time to time, we may also collect information via surveys. Survey information is not stored on our website and is only used in conjunction with tallying these surveys so the data can be analyzed in aggregate.

If you order books, the order is filled by Amazon (www.amazon.com), which has its own privacy and data collection practices. The Griffin Group does not collect, see or have access to any personal information you may provide to Amazon when purchasing these books.

The Griffin Group will not disclose any personally identifiable information about individual users, except as described in this Privacy Policy, or to comply with applicable laws or valid legal process, or to protect the rights or property of The Griffin Group. If you use our "Send this to a Colleague" service to email one of our articles, reports or vendor lists to a friend or colleague, Griffin Group will automatically send this person a one-time email, attaching the recommended content. Your email address will appear on the "From" line of this email, thereby disclosing this information to whoever opens and reads the email. The email address of you or your colleague will not be stored in our databases.

We employ contractors to help with our operations. Some or all of these contractors may access the databases of user information. These contractors are subject to confidentiality agreements which restrict their use and disclosure of all information they obtain through their relationship with the Griffin Group.

We do retain the right to share and transfer all user information with a purchaser of our company.

What Kind of Security Measures Do We Take to Protect Your Information from Accidental Loss or Disclosure?

The Griffin Group is committed to protecting your personal information. All information that you provide to us is stored on our website hosting company’s secure servers. Further, the information you provide when registering is encrypted with Secure Socket Layers (SSL) technology. The profile page that displays your personal data is password-protected. Only you have access to these password-protected areas. We recommend that you do not share your passwords with anyone. The Griffin Group will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also if you are using a computer that others have access to such as one in a computer lab, Internet café or public library, always remember to log out and close your browser window when leaving our site.

IP Addresses and Cookies

The Griffin Group collects IP addresses for the purposes of system administration and for studying how people use our site and how we can improve it. Cookies are used on this site in two main ways:

1.Each registered member is given a unique cookie which is then used to automatically give you access to "member-only" content areas such as articles and reports, and to provide you access to your previously stored account information.

2.Cookies are used to estimate our audience size and usage patterns. We use cookies to track the aggregate number of customer returns at our website. You can choose whether or not you accept cookies by changing the settings of your browser.

We periodically may provide free newsletters and articles to visitors who request them. We may also provide notice of new reports. You have the option to opt-out of any service at any time by changing your personal data on the member profile update page.

At times, we may request that you provide your e-mail address or mailing address for certain services, such as to participate in a survey, to receive notice of new reports or upcoming events. If you supply us with your e-mail address, and thereafter you do not want to receive an e-mail from us, please change your member profile information for an immediate update of the information or e-mail us at unsubscribe@loyaltysolutions.com and we will change the information within 30 days. If you supply us with your postal address on-line, you may receive periodic mailings from us with information on new products, services, or upcoming events. If you do not wish to receive such mailings, please let us know by e-mailing us at unsubscribe@loyaltysolutions.com . Your data may be provided to a third party mail processing facility that has signed a confidentiality agreement with us not to share customer information. If you supply us with your telephone number, you will only receive telephone contact from us with information regarding a request you have placed on-line.

If your information changes or if you no longer desire our service, update your information on the member profile page and we will correct, update, or remove your information as requested. You have the opportunity to review, correct and/or update your information at any time from the member profile page. You can reach the member profile page via the registration page. You may have your information deactivated upon request by e-mailing us at unsubscribe@loyaltysolutions.com . You may also provide these changes to us at our postal address. Our postal address is:

The Griffin Group may make changes to this Privacy Statement at any time, but we'll post any substantive or material change on our site and provide you with the opportunity to opt-out of these new changes. If you have questions regarding our Privacy Policy, we may be reached via e-mail at info@loyaltysolutions.com , via fax at 512-482-0022 or by writing to us at The Griffin Group, 2729 Exposition Blvd. , Austin, TX 78703

Our website contains links to other websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review the privacy policies of each site and contact the providers directly if you have any questions about their privacy policies.

By using our websites, you consent to the collection and use of information by The Griffin Group. Any changes to our privacy policy will be posted for your review and you will be given the ability to opt out of these new uses. If you are concerned about how your information is used, you should review this section periodically. If you feel that this site is not following its stated privacy policy, you may contact us at the above address, by fax, or by e-mail at info@loyaltysolutions.com .